Big Head Sports’ Miranda puts love into every glove

By STEVE KRAH

http://www.IndianaRBI.com

A baseball or softball glove is like a person.

Both need TLC.

A person who provides tender loving care to those fly catchers and grounder grabbers is Joey Miranda. 

He taught himself how to repair his own glove as a ballplayer and he’s been doing it for others as owner of Big Head Sports. His repeat customers include the South Bend Cubs, Notre Dame, Bethel University, Indiana University South Bend and several travel organizations.

“I really enjoy doing glove work. I really do,” says Miranda, an Osceola, Ind., resident. “It keeps me around baseball.”

Miranda, 51, grew up in Woodland, Calif., near Sacramento and went to Oakland A’s game with father Joe Sr., and San Diego Padres with his grandfather (Luis and grandmother Eva lived in Tijuana and had Joey visit each August after his baseball season) and uncle and played lots of ball while tending to his glove and those of his ball-playing buddies.

“I got really good at it,” says Miranda, who moved to northern Indiana in 2008. 

Over the years, he did research and learned how to break in gloves — what to do and not to do.

Miranda says a glove should not be put in the oven, microwave or steamer.

“It causes cracking,” says Miranda. It will also void the warranty at some sporting goods retailers. “Conditioner soothes the outside of the glove and puts moisture back into glove.”

Proper care will also extend the life of the glove.

“It won’t last as long if you don’t clean it with conditioner,” says Miranda. “I used to to use mink or Neatsfoot oil, but I’ve gotten away from that.

“If you use too much it will make the glove heavy. (Oil) doesn’t dissipate.”

Miranda, who sells new and used gloves, gives maintenance information.

“I recommend conditioning twice a year — the middle of the season and the end to protect the glove over the winter,” says Miranda. “I really like it when parents bring their athlete with them. I can inform the player on how to take care of their glove.

“At $200-$400, that’s a little bit of an investment for the parents.”

High-end gloves can have map or steer or some other kind of leather while low end ones are made of average hyde.

Miranda invites customers to shoot him a text and he will walk them through any questions they might have.

“It’s about my customers,” says Miranda. “It’s like an honor for me working on their glove.

“I have some really loyal customers that only come to me.”

Joey and Rebecca Miranda had four children. The oldest — Casey — died a few years ago. Then there’s sons Andrew and Anthony and daughter Jordan. The boys all played baseball.

When Anthony was at what is now Harris Baseball/Softball in Granger, Ind., and his glove broke his father informed him that he could fix it. The laces were swept out for white ones and it was a real attention-getter.

The next thing you know other players and parents are coming to Miranda for his glove TLC.

He started buying lace from a local man and word of his work began spreading like wildfire.

Then came Big Head Sports. The name comes from the inflated egos Miranda saw while he was a player.

“I grew up with guys who were supposed to get drafted and didn’t,” says Miranda. 

Best friend Jeff Moore is a graphic designer in California and crafted Miranda’s logo. The business motto is “Don’t let your head get bigger than the game.”

“That’s what keeps me humble in what I’m doing. I have yet to advertise other than on Facebook (or Twitter). I get new people every year by word of mouth. That feels good.

“I treat each glove as if it was my own. That’s my work that I’m putting out there.”

Joey and Rebecca have talked about one day opening a store and have been collecting old gloves and baseball memorabilia for decor.

Miranda backs up his work. He will replace materials up to four months and offers free glove-tightening.

A relationship with former South Bend Silver Hawks manager and current general manager of the 1st Source Bank Performance Center and head of the South Bend Cubs Foundation travel baseball organization Mark Haley got Miranda in with the South Bend Cubs.

Miranda’s turnaround time is often a few days depending on his schedule. Miranda is a material handler at RC Industries in Elkhart and coaches a Hitters Edge 14U travel team.

Sometimes a glove emergency arises. Like this spring when there was a blowout of Notre Dame senior and Major League Baseball First-Year Player Draft prospect Niko Kavadas’ first baseman’s mitt during pregame of a game at Frank Eck stadium.

Miranda, who often took glove-related calls from Irish assistant coach Rich Wallace, got a call from the ND staff and he was off to the ballpark — about 10 miles away.

Miranda knew Kavadas from the player’s time at Penn High School and training with Mike Marks at the Hitters Edge in Sturgis, Mich., and had done a small repair on the same beloved glove.

“Niko is pretty superstitious,” says Miranda.

When Joey saw the mitt this time it had zip ties holding it together. Miranda feverishly did his thing and got it to Kavadas in the nick of time.

“I got the glove done as lineups being announced,” says Miranda.

Many folks will use bunny cords or rubber bands when breaking in a glove. Miranda discourages this because it can cause the glove to flex where the cord or band is placed. 

With his wife’s permission, he uses old dish towels and puts a ball in the glove pocket where his has been pounding it with a 5-pound weight or glove mallet.

“There’s no flex point and you’re covering a wide area,” says Miranda. “You want to make the pocket round. 

“The ball is round — not flat or taco-shaped.”

Miranda recommends catching balls off a pitching machine as part of the break-in process.

“You need to get use to the glove,” says Miranda. “A lot of it is feel.

“Also— old or new — you should be squeezing all the time.”

Many players look for the glove to do all the work.

It’s just part of fundamentals — the kind that Miranda teaches as a coach with his travel team or as an assistant to Lawrence “Buster” Hammond at South Bend Washington High School (the Panthers did not field a team this spring because of low participation numbers).

Miranda has been coaching baseball for more than two decades.

“I love coaching because it’s about the kids,” says Miranda. “You make a difference in a young man’s life.

“I’ve been clean and sober for 24 years. That’s my way of giving back.”

To contact Miranda, call 574-855-6332 or email bigheadsports28@gmail.com.

Joey Miranda (left) of Big Head Sports and Eloy Jimenez when the ballplayer was with the South Bend Cubs.

The motto of Big Head Sports — a glove care and re-lacing business owned by Joey Miranda of Osceola, Ind.

Indiana graduate Cohen voice of the Iowa Cubs

By STEVE KRAH

http://www.IndianaRBI.com

When Alex Cohen went to college, he was surrounded by Chicago Cubs fans.

Growing up a baseball-loving kid in the suburbs of Philadelphia, Cohen pulled for that city’s team and he let his friends at Indiana University know about it.

“I was an obnoxious Phillies fan,” says Cohen.

His first memories of the game surrounded the 1993 National League champions featuring Darren Daulton, John Kruk, Lenny Dykstra and Curt Schilling.

The first foul ball he ever gathered and first autograph he ever got was from Mickey Morandini, who had played at IU.

Some non-Phillies that got Cohen’s attention were Ken Griffey Jr., Gary Sheffield and Manny Ramirez.

Cohen played at Upper Dublin High School in Fort Washington, Pa. When not on the diamond himself, he was rooting for Phils stars Ryan Howard, Chase Utley, Jimmy Rollins and Cole Hamels.

It was also at Upper Dublin that Cohen and friends formed a sports broadcasting club.

Josh Getzoff went on to become pre- and post-game host and play-by-play announcer for the National Hockey League’s Pittsburgh Penguins.

Stephen Watson would go on to be a sports anchor for WISN News in Milwaukee.

Flash forward more than a decade after his high school days and Cohen is the play-by-play voice of the Iowa Cubs, Chicago’s affiliate in the  Triple-A Pacific Coast League. The 2020 season is to be his third in Des Moines.

“This is Cubs country,” says Cohen. “Being the voice of a Chicago Cubs affiliate, it comes with a lot of responsibility.

“There’s just so many Cubs fans who come out in full force. You can tell that the Cubs fans are just a little bit different.”

And not just at Principal Park in Iowa.

Cohen recalls a game during a steamy 2018 day in Fresno, Calif.

“I’m getting to the ballpark a little bit late and I see a line out the door with Cubs fans,” says Cohen. “It was essentially a Chicago Cubs home game.”

That’s when he really began to recognize the national appeal of the Cubs.

Cohen was a Journalism major with a Sports Marketing & Management minor at Indiana, a school that was talked up by a friend who went there. The deal was sealed after a visit to Bloomington.

His freshmen year, Cohen wrote about tennis for the Indiana Daily Student.

He worked four years at the student radio station — WIUX.

There was an internship with the Lehigh Valley IronPigs, Philadelphia’s Triple-A International League affiliate in Allentown, Pa. He soaked up knowledge from the broadcast team of Matt Robbins and Jon Schaeffer.

Cohen was with the Gateway Grizzlies (Sauget, Ill.) of the independent Frontier League in 2011 and mentored by Adam Young.

The first job in affiliated baseball came for Cohen with the Milwaukee Brewers organization and the Double-A Southern League’s Huntsville (Ala.) Stars in 2012 and 2013.

Former major leaguer Darnell Coles was a first-time professional manager in Huntsville. Cohen and Coles experienced highs and lows together.

“He’s probably the best guy I’ve ever met in professional baseball,” says Cohen of Coles.

One high moment came when Coles summoned Cohen to the locker room before a game in Jackson, Tenn.

Coles had acted mad on the phone, so Cohen thought he was in trouble.

Instead, Coles introduced Cohen to former Seattle Mariners teammate Ken Griffey Jr. The broadcaster — the one who had imitated a right-handed version of Junior during backyard wiffleball games — and the ballplayer talked for an hour.

Cohen also came to respect and gleaned adjectives and pace of play-by-play voices in the Southern League at the time — Birmingham’s Curt Bloom, Montgomery’s Joe Davis, Pensacola’s Tommy Thrall and Tennessee’s Mick Gillespie.

Bloom’s “approach to the life of working in baseball and embracing the grind” is what Cohen appreciates about the veteran broadcaster.

Davis is now with the Los Angeles Dodgers and Thrall the Cincinnati Reds.

Cohen says baseball play-by-play requires proper pace and tempo.

“Basketball and football are melodically so quick,” says Cohen. “You’re just following the action.

“Baseball is more of an art form. In a three-hour game, maybe 30 to 40 percent is action.

“You’re filling in all the background between pitches.”

Cohen was not behind the mike in 2014, but was learning as a media relations and broadcast assistant for the Oakland Athletics. He was exposed daily to the on-air styles of Vince Cotroneo and Ken Korach.

The 2015 season saw Cohen back in the booth with the Idaho Falls Chukars, a Kansas City Royals farms club in the short-season Pioneer League.

In 2016 and 2017, Cohen was in the Low Class-A Midwest League as play-by-play man for the Bowling Green (Ky.) Hot Rods, a member of the Tampa Bay Rays system.

Working in Bowling Green, Cohen learned to see the game from a unique perspective.

“It’s a really different angle when you’re calling from (the) third base (press box),” says Cohen. “Your depth perception is a little off on balls hit to the outfield (You learn to watch the umpire or look at the monitor).

“It’s fun with your strike zone because you can tell pitches up and down a little bit better. In and out is a little more difficult.”

The radio booth at Tacoma of the PCL is also on the third base side.

Cohen encountered communicators like Chris Vosters in Great Lakes, Ball State University graduate Tom Nichols in Dayton and Jesse Goldberg-Strassler in Lansing.

“The world’s most-interesting broadcaster,” says Cohen of Goldberg-Strassler. “He’s focused on finding that small detail.”

Along the way, Cohen’s baseball fandom has become tied to his employer.

“As a broadcaster in Minor League Baseball you are a fan of the organization you work for and the affiliate they are with,” says Cohen. “You see these guys work so hard to get to the big leagues.

“You root for them to do well and by proxy you root for the big league team to do well.”

While he tends to work solo on the road, Cohen has a color commentator for home games. Deene Ehlis has been a I-Cubs broadcaster in some capacity for three decades and can tap into that treasure trove of memories.

Ehlis, who for years was paired with Randy Wehofer (who is now Iowa’s assistant general manager), does play-by-play in the middle innings and Cohen moves over to color.

Cohen and Ehlis have developed a rhythm over more than 150 games together.

“It’s more a conversation with baseball intertwined,” says Cohen. “That’s our main job is to paint the picture for the fans.”

Legendary Phillies broadcaster Harry Kalas will always have a warm spot in Cohen’s heart.

His current favorite is the Cubs’ Pat Hughes. With Chicago playing so many day games and Iowa so many night contests, Cohen gets to listen to Hughes while prepping for his game.

“The reason Pat is so good on radio is balance,” says Cohen. “Pat paints the picture. It makes sure the fan doesn’t get distracted from the game, but they also get background information.

“He’s just so even-keeled. There’s no bad games. He goes 2-for-4 or 3-for-4 every game as a broadcaster.”

In the PCL, Cohen is in the company of mike men like Nashville’s Jeff Hem, Las Vegas’ Russ Langer, Reno’s Ryan Radtke, Salt Lake’s Steve Klauke, Memphis’ Steve Selby and Oklahoma City’s Alex Freedman.

“They are tremendous guys,” says Cohen.

All have learned about the grind in a 16-team league that is so geographically spread out that it leads to lots to commercial air travel.

“From a travel standpoint, there’s no other minor league league like the PCL,” says Cohen, who notes that getting to airports in the wee hours, arriving in the next city at mid-day and then being ready for a night game is common.

“I’ve been through a lot,” says Cohen. “I’ve lived in a lot of different time zones. I’ve gone paycheck-to-paycheck up until Iowa job.

‘It’s both rewarding and time-consuming. We spend a lot of time away from your family and friends. This is the industry we chose. I don’t view it as paying your dues.”

During the COVID-19 Coronavirus pandemic that has live baseball on hold, Cohen stays sharp by contributing to Iowa Cubs social media and calling simulated games for MLB The Show.

“It scratches that itch,” says Cohen, who was supposed to go out to spring training in Arizona March 20 (pandemic hit March 13). “I definitely have fun with that.”

He’s also been doing media interviews and online chat sessions such as the one he did with the Society for American Baseball Research’s Chicago chapter on Sunday, April 26 as part of the #StayHomeWithSABR initiative.

Asked about his home run call, Cohen told the virtual gathering about his rule.

“My rule when I got into broadcasting was I don’t want to have a home run call until I make it to the big leagues,” says Cohen. “If I make it to the big leagues then I’ll have my own home run call.”

Cohen, who has also called baseball games for the Australian Baseball League as well as in Taiwan, Japan and Colombia and the World Baseball Softball Confederation, has visited or worked at three Indiana ballparks — Victory Field in Indianapolis, Parkview Field in Fort Wayne and Four Winds Field in South Bend.

“I love it,” says Cohen of Victory Field, the home of the Indianapolis Indians and a place about 45 minutes from the IU campus. “I love urban ballparks.”

For this reason, he counts parks in Nashville, Charlotte, Baltimore, Denver and — of course — Chicago among his favorites.

“I really like Wrigley Field because even though it’s not in ‘The Loop’ or anything, you can still see what Wrigleyville has to offer,” says Cohen. “(The Fort Wayne TinCaps‘ Parkview Field is) probably one of my top five parks I’ve ever been to in Minor League Baseball. They just did it right. They have enough berm area. They have enough suite level. It’s so open. You have a panoramic view of the city.”

Cohen says he was unimpressed on his first visit to South Bend in 2011 then he came back after owner Andrew Berlin made many upgrades to the place.

“That ballpark has taken on a life of its own,” says Cohen of the South Bend Cubs‘ stadium. “It’s Wrigleyville Jr. It’s so cool.”

Combining the park, fans, proximity to Notre Dame and downtown amenities, Cohen says, “I’m not sure if there’s any better full scene in the Midwest League.”

Cohen was there the day Eloy Jimenez socked a home run against Bowling Green’s Diego Castillo (who is now with the Rays).

“It was a cold winter night in April,” says Cohen. “It was a 96 mph fastball running up and in.

“I’m not sure that ball has landed yet.”

Count Cohen a fan of Howard Kellman, who has been calling Indianapolis Indians games for more than four decades.

“Howard’s one of those classic voices,” says Cohen. “He’s so steady. You just know that he knows what he’s talking about. You know he’s done his research.

“In terms of pacing and verbiage and pausing, I really do try to emulate Howard.”

As a young broadcaster, Cohen does use advanced stats into his call. But he doesn’t force them.

“I’m not just reading them off a sheet for no reason,” says Cohen. “If Donnie Dewees is batting at the top of the order, you want to talk about his OBP (On-Base Percentage), OPS (On-Base Plus Slugging), BABIP (Batting Average on Balls in Play).

“That’s important to a 1- or a 2-hole hitter or someone who needs to get on-base. I don’t want to randomly read out sabermetrics.”

Any advice for anyone thinking of baseball broadcasting as a profession?

“With the contraction of Minor League Baseball, it’s tough,” says Cohen. “You don’t know how many gigs are going to be available at any given time.”

To hone their craft, Cohen prescribes repetition.

“Try to broadcast college or high school games,” says Cohen. “If you can’t, take tape recorder to a professional game.

“Email every single major league media relations director and director of broadcasting and say, ‘Hey, I have my own equipment. I want to get into broadcasting. Can I take one of your empty booths at a random game in May?’”

That gives the aspiring play-by-play man the chance to record a demo that can be sent to other broadcasters and directors for critiques.

“That’s how I got my experience early on,” says Cohen, who says he is open to the idea of being shadowed and then providing access to an open booth at Principal Park.

“You go through that process over and over and over again until you see jobs you want to apply for,” says Cohen.

Alex Cohen (right), the play-by-play voice of the Iowa Cubs, gets a visit in the booth on July 4, 2019 from Joe Biden. Cohen is a Philadelphia area native and graduate of Indiana University. (Iowa Cubs Photo)

South Bend Cubs anxious for start of 2018 baseball season

By STEVE KRAH

http://www.IndianaRBI.com

Weather permitting, the South Bend Cubs are set to roll out their 2018 edition tonight (April 5) with the first of two days at West Michigan and then comes the home opener at Four Winds Field Saturday. First pitch is slated for 7:05 p.m.

Jimmy Gonzalez is back for his fourth season as manager.

At the Low Class-A level, Gonzalez is helping young players adjust to professional baseball life while also developing so they can move up the chain.

It’s something the Hartford, Conn., native did in South Bend with Ian Happ (now in the starting lineup for the Chicago Cubs), Gleyber Torres (now on the New York Yankees 40-man roster) and Eloy Jimenez (now on the Chicago White Sox 40-man roster). Happ and Torres played for Gonzalez in South Bend in 2015 and Jimenez in 2016.

Every player is encouraged to be an individual. It’s not a cookie-cutter system.

“We have a set of rules that we abide by, but they have to be themselves,” says Gonzalez. “We can’t say act this way or that way. We’re teaching them and letting them make adjustments.

“It’s a big learning curve for these guys with weather, the full season and all that stuff.”

Many players were on college campuses last spring. After the 2017 Major League Baseball First-Year Player Draft, they played for the short-season Eugene (Ore.) Emeralds.

“They had all these things they were worried about before,” says Gonzalez. “Now it’s just baseball. This is their job now. You have to create a routine that works for them.”

Erich Uelmen gets to focus on his training, rest and recovery

“You get to put all of your time into baseball, which is a kids’ game,” says Uhelmen, a 21-year-old right-handed pitcher from Las Vegas. He was selected by the Cubs in the fourth round of the 2017 draft out of Cal Poly San Luis Obispo.

“I loved college baseball,” says Uelmen. “The transition to pro baseball has been fun, too.”

Uelmen was a starter with the Mustangs then was asked to pitch out of the bullpen for the Emeralds.

“Out of the bullpen, it’s hard to get all of your pitches established,” says Uelmen, who used mostly his sinker and slider in Eugene but does have a change-up and four-seam fastball in his pitching bag of tricks. “As a starter, we’ll see the same hitters more and more throughout the season and they’ll have more at-bats against you during the game. You need to keep them off-balance (and change eye levels).”

Uelmen goes to back to starting in South Bend.

“I like to start because throughout the week you can do your workouts,” says Uelmen. “I have a nice routine I can fall back on.”

Brendon Little, a left-hander and 2017 first-round selection out of State College of Florida after a season at the University of North Carolina, got his first taste of pro ball at Eugene.

“Everybody says it’s a grind and it definitely is,” says Little, 21. “It was a great education. It was a lot to take in for one year, but it was definitely a great experience.”

Little, who hails from Malvern, Pa., outside of Philadelphia (he was at the Super Bowl celebration parade for the Eagles and has friends at Villanova, home of the 2018 NCAA men’s basketball champions), has goals this season as a South Bend starter.

“Commanding the baseball and having the change-up as more of a weapon,” says Little, who is considered the top left-handed pitching prospect in the Cubs system by MLB.com and MinorLeagueBall.com. “In the past, my curveball has always been my go-to.”

Besides a “spike” curve and change-up, Little throws a four-seam fastball that he has gotten up in the upper 90’s.

At 25, catcher Tyler Payne is the oldest players on the South Bend opening day roster. Drafted in 2015, he enters his fourth pro season.

The Hurricane, W.Va., native is looking to be a good teammate not only to Cubs pitchers — like 19-year-old Mexican right-hander Jose Albertos — but everyone including 20-year-old Venezuelan shortstop Rafael Narea.

“If they ever need anything, I’m here for them,” says Payne. “I want to win a championship. That’s what it’s all about.”

“For me, I’ve just got to come and bring my game everyday.

Payne will do his part in the development and competitiveness of the pitching staff.

“You’ve got to have a set plan everyday. Go over the scouting reports and trust what our guys have. That’s a big thing for us.”

Brian Glowicki, a 23-year-old right-hander who was used as a reliever in four seasons at the University of Minnesota and last summer in Eugene, is ready to contribute in any way he can for South Bend.

“I bring a lot of energy and I’m very competitive,” says Glowicki, who is from Downers Grove, Ill., but grew up a Boston Red Sox fan because of father Tom and counts former Bosox and current left-hander Jon Lester as his favorite pitcher. “We’ve got a lot of personalities on the team. We like to have fun. But we know how to take care of business once we get on the field.”

Jimmy Gonzalez is in his fourth season as South Bend Cubs manager in 2018. (South Bend Cubs Photo)

Erich Uhelmen

Brendon Little

Tyler Payne

Brian Glowicki

Ian Happ was with South Bend Cubs in 2015.

Gleyber Torres was with South Bend Cubs in 2015.

Eloy Jimenez was with South Bend Cubs in 2016.

 

South Bend’s Wawrzyniak helps ballplayers navigate language, cultural gaps

By STEVE KRAH

http://www.IndianaRBI.com

Building better communication bonds between foreign professional baseball players and the club’s that employ them.

That’s what Linda Wawrzyniak is doing for the game with her Higher Standards Academy, LLC. When she started her business it was tied to adult education.

It has morphed into a service for teams who have increased their international investments and built baseball academies in Latin American countries but did not have an effective system to integrate players in ways that include more than balls, strikes and outs.

Based in South Bend and traveling extensively in the U.S. and Latin America, the bilingual Wawrzyniak works to help athletes navigate language and culture gaps.

She teaches English classes and so much more.

Wawrzyniak and HSA had a contract with South Bend Community School Corp., when she was approached about a decade ago by the South Bend Silver Hawks, then a Low Class-A affiliate of the Arizona Diamondbacks. That’s where she met South Bend field manager Mark Haley and D-backs executives. They wanted her to teach a few language classes.

“My son was in baseball at the time,” says Wawrzyniak. “I thought it would be fun. Then I realized that they didn’t have a great system to do this. Guys didn’t have a lot coming in and when they left, I didn’t know what they were going to. There were a lot of holes.”

Immersing herself into the world of baseball and figuring out how to help these young foreigners pursuing their diamond dreams, Wawrzyniak created a necessary niche.

“There’s just a ton of need,” says Wawrzyniak. “The broad brush stroke of English doesn’t tell the whole story. There’s so much that happens behind the scenes when they’re with us. It’s trust. We’re a different kind of coach, really.

“We’re not just teaching English, we’re teaching a few other things. It’s the heart. It’s the cognitive processes of learning. It’s having another person to lean on emotionally.”

Wawrzyniak notes that it takes 500 hours in a classroom setting to learn conversational English.

“We don’t have 500 hours, so we have to do it faster,” says Wawrzyniak. “You develop some systems and methodologies.”

Many contractors work in-season only. Wawrzyniak trains them and oversees their programs.

“We take a lot of time to find good people,” says Wawrzyniak.

Major League Baseball requires all its teams have an integration program in the Dominican Republic. Some hire teachers and others have someone on staff.

By investing much time and energy, Wawrzyniak has learned how to get the conversation started and how to build relationships.

“With what I do, you’ve got to know those kids,” says Wawrzyniak. “You’re not just supplying paper and pencils. You know lives. You’re directly involved with player development. I know those kids and I know the teachers that know those kids.”

Three of the many players that Wawrzyniak has a connection with and has watched blossom in professional baseball are Venezuelans Ender Inciarte and Wilson Contreras and Dominican Eloy Jimenez.

Inciarte, 26, played in South Bend in 2010 and 2011, broke into the big leagues with Arizona in 2014 and is now with the Atlanta Braves. The center fielder was recognized as one of baseball’s best defenders in 2016.

“To see him win the Gold Glove, I cried,” says Wawrzyniak. “I was overjoyed for him. I knew the struggles he went through. He struggled with losing his father. For awhile, it really slowed him down but it didn’t stop him.”

Contreras, 25, played in the Midwest League in 2013 with Kane County and made his MLB debut with the Chicago Cubs in 2016. A versatile player, he has played most of his pro games as a catcher. He played in Game 7 when the team finally snapped its 108-year world championship drought.

“He just learned to temper himself,” says Wawrzyniak. “He’s a neat person. You watch these players figure out who they are. You see them mature. He learned to make the most of who he was.”

Jimenez, 20, is considered the top prospect in the Cubs system by Baseball America. The outfielder played in South Bend in 2016 and is now at High Class-A Myrtle Beach.

“He’s just a naturally joyful person who loves to play,” says Wawrzyniak, who has faced the rising star in ping pong and basketball. “That’s neat. You don’t see that very often.

“He’s paying attention to every aspect of his career.”

When the Cubs started expanding into the Dominican Republic a few years ago, they sought out Wawrzyniak to help them smooth the transition.

“By that time, I was already working in the D.R. and the U.S.,” says Wawrzyniak. “I already had that international experience and understood what that required.”

She understands that culture is an all-encompassing concept.

“Let’s break that down,” says Wawrzyniak. “Culture is defined as societal norms. But because America is a melting pot, we don’t have one culture. Navigating that is one thing. There’s also gender cultures and age cultures.

“Culture’s a lot of things. Until you’ve had to teach it, you don’t really realize how big that is.”

College-age people today have a different verbiage and values from those of 30 years ago.

“It’s basically a difference in generations,” says Wawrzyniak. “Slang in the United States changes every five years. The reason it changes is that it’s driven by pop media.”

A typical baseball clubhouse is full of multiple generations. The references that a staffer in his 50’s makes may not connect with a player of 20.

“You might have coach who grew up with The Terminator and this new generation who has never seen The Terminator, and the coach says “I’ll be back!” and the Latin goes are going “What?” The Korean guys are going “Huh?” It doesn’t carry.

“If you haven’t integrated social media and pop media into what you’re doing, you’re behind the times. You have to be able to help kids understand those things.”

Wawrzyniak, featured recently on MLB.com, did her job well enough to receive a big thank you from the Cubs — a World Series ring.

“The Cubs are an amazing organization — world class,” says Wawrzyniak. “They didn’t have to give me a ring. But they did because I think they saw the value in working with all these Latin players, which is such a huge percentage of their minor league system.

“Huge progress was made. They saw that and acknowledged that.”

In the Cubs organization, South Bend represents the first full-season team for its minor leaguers. They play 140 regular-season contests compared with about half that at Eugene, Ore., in the short-season Northwest League.

“It’s hard,” says Wawrzyniak. “It’s more games than they’re used to playing. There’s a little more traveling than before. It’s a higher level of competition.”

It’s also “not their first rodeo.”

By the time they come to South Bend, they’ve usually already been in the U.S. three or four times. First there’s a month in the fall instructional league. They go home and then come back for spring training or extended spring training. They return home and then come back the next year for another spring training or extended spring training session before heading to Eugene.

While the Cubs have a nutritionist and many meals are provided, players usually are responsible for one meal a day and they crave foods from back home. Many grocery stores carry Latin American brands like Goya and there’s some chains that are attractive.

“They love Chipotle,” says Wawrzyniak. “That’s as close to home as they can get.”

Of course, it all comes down to the game.

“I’ve learned more baseball than I ever thought I would know,” says Wawrzyniak. “I now see the game within the game. I ask questions of coaches all the time. We build that into our programs.

“It’s not like what you learn in the first year of high school Spanish — Donde Esta La Biblioteca? (where’s the library?). They don’t want to know that. We have to give them words that make sense in their environment. We create materials that correspond to that.”

Wawrzyniak has made it a point to know what it feels like to throw a pitch, swing a bat, make a slide. She watches baseball on TV each night and breaks it down. She has devoured history and statistics.

“It’s not something you can do without knowing,” says Wawrzyniak. “I’ve spent a lot of my time just learning. You’ve got to know all of it. If you want to be effective, you have to. Any field you’re in, you have to know it.”

HSA teaches players how to interact with reporters. Normal conversation-starting questions revolve around who, what, when, where, how and why. But many times it comes across as very open-ended and sets the player up for failure.

“Speaking to the media, to me, is one of the hardest things and it’s not because they don’t have the words,” says Wawrzyniak. “It often comes down to how the question is formulated. There are a variety of ways reporters ask questions and they’re not always the same. One is ‘tell me about …’ That’s so vague.

“Most men don’t like opened-ended questions. (It’s the difference between) ‘tell me about what you envision for Mother’s Day vs. ‘what do you think we should do for Mother’s Day?’ Most guys struggle with that, regardless of their nationality. It’s kind of a sneak attack on these guys because they don’t really know what you want.

“It’s better, when you’re dealing with an international player, to be more specific.”

Wawrzyniak’s advice: The reporter should know what they want from the interviewee when they pose the question.

It’s all about communication and making a connection.

Linda Wawrzyniak is helping the baseball community integrate foreign players with her Higher Standards Academy, LLC. The Chicago Cubs recently said thank you with a World Series ring.